Intentional Interviewing Skills for Counselling - Module 1 - Attending Skills - 9-10 & 13-14 December 2021

About Your Speaker

Jenny Ong has been working with families since she graduated with a Masters of Arts in Pastoral Counselling in 2008. In her earlier work with St. Andrew’s Lifestreams, she conducted micro skills training with participants from hospitals and social service sectors. She also offers marriage preparation programmes for couples and pastoral care modules for churches and ministry leaders. Jenny is also a certified facilitator for both The Virtues Project® and Signposts for Building Better Behaviour. Besides her counselling degree, she has also completed her Post Graduate Certificate in Therapeutic Play Skills with College of Allied Educators and is currently an Intermediate Theraplay Practitioner with The Theraplay Institute. Jenny now works in a crisis shelter for family violence and utilizes creative modalities in her work with both young and mature clients.

Course Overview

Interviewing and counselling are concerned with client stories. Those in the helping profession hear different stories — tales of depression and abuse, anger or grief, and sometimes even narratives of strength and courage. The interviewer’s task is therefore to listen carefully to the clients’ stories and learn how they think, feel, and act as they do. At times, simply listening carefully and empathically is enough to produce meaningful change. 

Listen, with intention, with love, with the “ear of the heart.” Listen not only cerebrally with the intellect, but with the whole of feelings, our emotions, imaginations, and ourselves. Esther de Waal

Objectives

Microskills are the foundation of intentional interviewing. They are communication skill units of the interview that provide specific alternatives for interviewers to use with many types of clients and all theories of counselling and therapy. At an intentional level of competence, trainees may aim to accomplish the following in this module:

• Be skilled in the use of basic listening sequence, enabling the client to tell the story. In addition, draw out key facts and feelings related to client issues.
• Observe clients’ reactions to your skill usage and modify your skills and
attending behaviours to complement clients’ uniqueness.
• Conduct a complete interview using only listening and observation skills.

Topics

• Multicultural Competence
• Attending Behaviour
• Open And Closed Questions
• Observation Skills
• Encouraging, Paraphrasing And Summarizing
• Reflection Of Feeling (Empathy, Basic Listening Sequence)
• Reflection Of Meaning
• The 5-Stage Interview Structure

Training Methodology

Our training methodology facilitates trainees to learn the skills sequentially and systemically. Each skill is taught, practiced and debriefed in the process of training. The training format also encourages trainees to develop self-awareness and to reflect on how they use the skills while they function in interpersonal situations. This facilitates the formation of the trainees, that is to develop the appropriate values and behaviours that reflect these values.

DIDACTIC INSTRUCTION
Focuses on the definition of the skills and their functions: when and how to use the skill. Through group interaction trainees are encouraged to reflect on their use and practice of the skill.

WHO SHOULD ATTEND
Social workers, counsellors, human resource personnel, church pastoral workers, volunteers, caregivers & those interested in communication & interpersonal skills.

Certificate of Completion

Trainees are expected to attend 75% of the course schedule to receive the “Certificate of Completion.”

Payment

All cheques are made payable to 'The SEL Network LLP' Please note that payment needs to be made in full for all registrants for confirmation of seats - 2 weeks before course begins.

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FOR PAYNOW

The SEL Network LLP

UBEN No. T10LL0140K

Location

This will be a ZOOM online course.